
Frequently Asked Questions
Yes, we offer free premium shipping because we value you as a customer and want to provide you with the best service.
Yes, you can return your order within 14 days of receiving it.
You can track your order by entering the tracking number you received from us on the "TRACK YOUR ORDER" page. Once you’ve entered the number and clicked "TRACK," you will see the status of your order.
You can pay safely and securely with the following payment methods: Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay.
Free Shipping
We aim to provide maximum convenience for our customers and provide complimentary shipping across Canada!
30-Day Return Guarantee
At Artisan Jewellery we have a 30-day return period. This way you have enough time to return the item if you're not satisfied with it.
100% Secure Payment
We offer you a variety of secure payment options. Pay easily and enjoy a safe shopping experience.